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Frequently Asked Questions

(FAQs)

How do I place an order for a customized gift?

Simply browse our website, select the item you'd like to customize, choose your preferences, and proceed to checkout to place your order securely.

Do you offer Cash on delivery on your products?

Yes, We offer Cash On Delivery on our products.

How long does it take to receive my customized order?

Typically, it takes 3-5 business days for us to process and customize your order before shipping it out to you. Delivery times may vary depending on your location.

What types of customization options do you offer?

We offer various customization options such as adding names, dates, photos, or personalized messages depending on the product you choose.

Can I cancel or modify my order after it's been placed?

We begin processing orders promptly, but if you need to make changes, please contact us within 24 hours, and we'll do our best to accommodate your request.

Is there an additional fee for customization?

Our customization fees are included in the product price, ensuring transparent pricing without any hidden charges.

Are your customized gifts suitable for all occasions?

Yes, our customized gifts are perfect for birthdays, weddings, anniversaries, holidays, graduations, and other special occasions.

Do you offer any discounts or promotions?

Yes, we frequently run promotions and discounts. Be sure to sign up for our newsletter or follow us on social media to stay updated on the latest offers.